To Sum up the above: We are 100% pleased with their work, the products they sold, Adam, Kevin, Raj and their services.Ĭall 20 for design, installation and 24-hour service of quality backup generator systems The Generator worked flawlessly during the 72 hours we were without Eversource power as a result of the Southbury Tornado. This spring (2018) Adam performed the Generator service ( no issues and changed the oil). The Town of Southbury approved the installed system. They also handled the communications with the propane company for the installation of an inground 500 gallon propane tank and it’s hook up to the Generator and our propane grill. Adam and Kevin were professional as well as leaving the house and property in excellent shape. Once the Generator Guys received the Generator from Generac they contacted us and arranged a day to install it, a Transfer switch, wire hook ups and main panel wire modifications. He told us the options that would meet our needs and the next day we received a detailed estimate. Adam contacted me the following day and we met with him later that day. In the Spring of 2017 we contacted the Generator Guys using their website at night to price having a whole house standby propane fueled generator installed. Overall, it took about 5 weeks to get the unit installed, and the job was superb, but most importantly, I did not have to raise a finger - aside from writing a check! My parents were extremely pleased with everything and they even followed up with calls to make sure everything was done to satisfaction. We went ahead and ordered the unit, which came in about 2 weeks, and then we had to deal with the dreaded town of Madison! Kevin made multiple trips to get the permits for the unit, while Raj coordinated the gas installation. It was one of three I had received and although it was not the lowest, it was close, but the installation was a much better quality as they put everything in conduits and use high quality wire (not service wire) - I did not know this but when i compared apples to apples, they were actually lower, for a better job. Adam came to the house the next day (My parents live in Madison) and I had an estimate the following day. They actually use TEXT and email in real time and I immediately got a call back from Raj after leaving a message. From the beginning, everything was seamless. I called the generator guys as they were recommended to me by a friend and i needed a generator installed for my parents in Madision CT (I live in NYC).
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